Privacy & Terms
Last updated 17 February 2026
What we collect
We collect the details you provide when you create an account, place an order, or subscribe - your name, contact details, delivery address, and order history. We also collect basic device and usage data to keep the site secure and improve it.
How we use it
Your information is used to process and deliver orders, manage subscriptions, respond to support requests, and - only if you opt in - send occasional product updates. We never sell your personal data to third parties.
Your rights
You can access, correct, export, or delete your personal data at any time from your account or by contacting us. We retain order records only as long as required for tax and warranty purposes.
Terms of sale
Prices are listed in INR and include applicable taxes. Orders are subject to availability. Unopened packs may be returned within 30 days. Subscriptions can be skipped, paused, or cancelled anytime before the next dispatch. This is the summary; the full Terms & Conditions are at /terms.
Questions about your data? Email care@lumi9.in and our team will respond within 48 hours.